Terms & Conditions
Last updated: 01/09/2025
Welcome to Fixinz.co.nz (“we”, “us”, “our”). By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.
1. General Use
-
This website is owned and operated by FIXINZ (a division of SESTO Fasteners Ltd).
-
By using our website, you confirm that you are at least 18 years of age or have the consent of a parent/guardian.
-
We reserve the right to update or change these Terms & Conditions at any time without notice. Continued use of the site constitutes acceptance of changes.
2. Products & Availability
-
We aim to ensure all product information, pricing, and stock levels are accurate. However, errors or omissions may occur.
-
We reserve the right to correct errors, update prices, or withdraw products without prior notice.
-
All prices are in New Zealand Dollars (NZD) and include GST unless stated otherwise.
3. Orders & Payments
-
By placing an order, you agree to provide accurate, complete, and up-to-date information.
-
Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as listed at checkout.
-
Orders are subject to acceptance and confirmation by us. We may cancel or refuse any order at our discretion.
4. Shipping & Delivery
-
We ship within New Zealand only (unless otherwise stated).
-
Delivery times are estimates only and may vary. We are not liable for delays outside our control.
-
Risk of loss or damage passes to you once the order has been delivered to the address you provided.
5. Returns & Refunds
-
Our products are covered under the Consumer Guarantees Act 1993 (NZ).
-
If an item is faulty, damaged, or not as described, please contact us within 7 days of delivery.
-
Returns for change of mind are at our discretion and may be subject to restocking fees.
-
Refunds will be processed to the original payment method within a reasonable time.
6. Warranty
-
Unless otherwise stated, our products come with the warranties required under NZ law.
-
Any additional manufacturer’s warranties will be specified in the product listing.
7. Limitation of Liability
-
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
-
Our total liability in connection with any product purchased is limited to the purchase price of that product.
8. Intellectual Property
-
All content on this website, including text, images, graphics, and logos, is the property of FIXINZ (a division of SESTO Fasteners Ltd) or its suppliers and is protected under copyright law.
-
You may not copy, reproduce, or distribute any material without prior written consent.
9. Privacy
-
We respect your privacy and handle personal information in accordance with our Privacy Policy.
10. Governing Law
-
These Terms & Conditions are governed by the laws of New Zealand.
-
Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
FIXINZ (a division of SESTO Fasteners Ltd)
Email: sales@fixinz.co.nz
Phone: 09 415 8564
Address: 5e Piermark Drive, Rosedale, Auckland
